FREQUENTLY ASKED QUESTIONS
About Kiroyan Partners Institute
What is Kiroyan Partners Institute?
Kiroyan Partners Institute is the professional learning arm of Kiroyan Partners, dedicated to developing strategic thinking, communication, stakeholder engagement, and leadership capabilities for professionals and organizations.
What makes Kiroyan Partners Institute different from other training providers?
Our programs are built on Kiroyan Partners' advisory experience supporting organizations across communication, reputation, public affairs, and stakeholder challenges.
Rather than focusing primarily on theory, our learning approach combines practical frameworks, case discussions, simulations, and facilitated learning designed to help participants apply concepts in real-world professional contexts.
Who are Kiroyan Partners Institute programs designed for?
Our programs are designed for professionals across industries and functions, including Corporate Communications, Public Affairs, Government Relations, ESG & Sustainability, Corporate Affairs, Human Resources, business leaders, and professionals seeking to strengthen strategic communication and stakeholder engagement capabilities.
Selected programs are also designed for university students, fresh graduates, and individuals who wish to build practical skills in communication, stakeholder engagement, and leadership. Please refer to each program page for the intended participant profile and recommended experience level.
Do I need prior experience in communications to join?
Not necessarily. While some programs are designed for experienced practitioners, many are suitable for professionals from diverse backgrounds who wish to strengthen their strategic thinking, communication, and stakeholder engagement capabilities.
Selected programs are also suitable for university students, fresh graduates, and individuals who are looking to build practical knowledge and skills in communication and stakeholder engagement.
Each program page provides the intended participant profile and recommended experience level, where applicable.
Does Kiroyan Partners Institute offer in-house training?
Yes. In addition to public programs, we provide customized in-house learning programs tailored to each organization's objectives, industry context, and specific business challenges.
These programs build upon Kiroyan Partners' nearly two decades of experience designing and delivering capability development initiatives for clients across a wide range of industries. Each program is tailored to address the organization's specific communication, stakeholder, leadership, and business needs.
Will I receive a certificate?
Yes. In addition to public programs, we provide customized in-house learning programs tailored to each organization's objectives, industry context, and specific business challenges.
How can I stay informed about upcoming programs?
Upcoming public programs are published on the Kiroyan Partners Institute website. You may also follow our LinkedIn and Instagram pages or contact our team directly for the latest program updates and registration information
How can I contact KP Institute?
You can reach our team via WhatsApp, email, LinkedIn or Instagram. Alternatively, you may also visit the Contact page on our website for our latest contact information.
Registration & Administration
How do I register for a public program?
Registration is completed through the Kiroyan Partners Institute website by selecting your preferred program and following the registration and payment instructions.
What payment methods are available?
Payments are currently accepted via bank transfer. Payment instructions, including the designated bank account details, will be provided upon registration.
How will I know if my registration has been confirmed?
Once your payment has been verified, our team will send you a confirmation via WhatsApp and/or email containing your registration details.
What registration options are available?
Depending on the program, participants may be able to choose between:
- Workshop/Training Only
- Workshop/Training + Coaching
Available registration options are listed on each individual program page.
Do all programs include coaching sessions?
No. Coaching is available only for selected programs. Where offered, coaching will be clearly indicated on the individual program page.
Can I register for a coaching session only?
No. Coaching is designed as an extension of the learning experience and is available only to participants who register for the corresponding workshop or training program.
If I register for the Workshop/Training + Coaching package, do I have to attend both?
Participants are welcome to attend both the workshop/training and coaching sessions. If you are unable to attend the workshop or training session, you may still participate in the coaching session. However, because the coaching builds upon concepts and frameworks introduced during the workshop or training, attending both components is strongly recommended to maximize your learning experience.
Can I reserve a seat before making payment?
Seats are confirmed only after payment has been received and verified. As places are limited, we recommend completing payment as early as possible to secure your participation.
What if my registration is being processed and paid for by my company?
If your registration is being paid for by your employer or requires an internal approval or procurement process, please let our team know when you register. We will work with you to facilitate the registration process and provide the necessary supporting documents, such as quotations or invoices, where required.
Please note that confirmation of participation is subject to our registration and payment policy.
Are class sizes limited?
Yes. To maintain an interactive and effective learning experience, participant numbers are intentionally limited. Once a program reaches capacity, registration will be closed.
Can my organization register multiple participants for the same program?
Yes. Organizations are welcome to register multiple participants for the same public program, subject to seat availability. If you are planning to enroll a larger group or would like a program tailored to your organization's needs, we encourage you to contact our team to discuss customized in-house training options.
Can I transfer my registration to another participant?
Yes. If you are unable to attend, you may transfer your registration to another participant from the same organization by notifying our team before the program begins.
Can I cancel my registration or request a refund?
Yes. A full refund is available for cancellations made 14 days or more before the program. Cancellations made 7–13 days before the program are eligible for a 50% refund. Unfortunately, no refunds can be provided for cancellations made less than 7 days before the program.
In what formats are Kiroyan Partners Institute programs delivered?
Programs may be delivered online, offline, or in a hybrid format, depending on the learning objectives, participant profile, and program design. Please refer to the individual program page for the delivery format of each program.
Are programs delivered in Bahasa Indonesia or English?
Programs may be delivered in Bahasa Indonesia, English, or bilingually, depending on the program design and participant profile. Please refer to the individual program page for language information.
Will I receive joining instructions before the program?
Yes. Registered participants will receive joining information, logistical details, and any required pre-program information prior to the program date.
Will I receive learning materials?
Yes. Participants will receive the learning materials included in their program. The format and distribution of these materials may vary depending on the program, and some programs may also include additional resources or supporting materials.
Will session recordings be available?
Unless otherwise stated, session recordings are not provided. This helps maintain an interactive learning environment and encourages active participation throughout the program.
How do I know if a program is suitable for my experience level?
Each program page includes information on the intended participants, learning objectives, and recommended experience level. If you are unsure, our team will be happy to help you choose the most appropriate program.
Can my organization request a customized version of a public program?
Yes. Many of our public programs can be adapted into customized in-house programs, with content, case studies, learning methods, and expected outcomes tailored to your organization's needs.
Who should I contact if I have questions before registering?
If you would like to discuss program suitability, registration, or customized learning solutions, please contact the Kiroyan Partners Institute team via WhatsApp, email, or the Contact page on our website.
Strategic Communication & Reputation
How is this different from general communication training?
This capability area goes beyond communication techniques. Participants learn how to align communication with organizational objectives, stakeholder expectations, and reputation priorities through practical frameworks and structured decision-making.
Can the program be tailored to our organization's communication challenges?
Yes. Our in-house programs can be customized to reflect your organization's communication priorities, business context, stakeholder landscape, and real-world challenges.
Will participants work on their own organizational case?
Where appropriate, participants are encouraged to apply the frameworks and tools to their own organizational context through facilitated discussions and practical exercises.
Is this program suitable for professionals outside Corporate Communications?
Yes. The program is relevant for professionals involved in leadership, public affairs, human resources, ESG, corporate affairs, and other functions where communication plays a strategic role.
Crisis & High-Stakes Communication
Is this program suitable for organizations that have never experienced a crisis?
Absolutely. Effective crisis management begins with preparation. This program helps organizations strengthen readiness before issues arise, rather than responding only after a crisis has occurred.
Are simulations based on real cases?
Simulations are developed using realistic scenarios inspired by common organizational challenges and professional experience.
Depending on the program, discussions may also incorporate publicly known cases and participant experiences where relevant.
Can the program be customized for our organization?
Yes, for In-House Training programs.
Our in-house programs are fully customized to reflect your organization's objectives, industry context, communication challenges, stakeholder environment, and business priorities.
For Public Training, case studies and simulations are developed by the facilitators based on realistic situations and industry-specific scenarios to ensure relevant and practical learning for all participants.
Do participants need prior crisis management experience?
No. The program is designed for professionals with varying levels of experience. While experienced practitioners will deepen their capabilities, participants who are new to crisis management will gain practical frameworks and structured approaches that can be applied immediately.
Stakeholder & Public Affairs Engagement
Is this program only relevant for Government Relations professionals?
No. The program is designed for anyone responsible for engaging stakeholders, including professionals in Corporate Affairs, ESG, Sustainability, Community Relations, Project Management, Corporate Communications, and Public Affairs.
Can the frameworks be applied across different industries?
Yes. The principles and frameworks introduced in the program can be adapted to a wide range of sectors and organizational contexts, while recognizing that each stakeholder environment has its own unique characteristics.
Can participants bring their own stakeholder challenges?
Yes. Participants are encouraged to reflect on their own organizational context, and where appropriate, discussions and exercises may be adapted to help apply the frameworks to current stakeholder issues.
Does the program focus only on stakeholder mapping?
No. Our stakeholder-related programs cover different aspects of stakeholder management, depending on each program's learning objectives.
Some programs focus on building a strong foundation in stakeholder identification, analysis, and prioritization, while more advanced programs may also cover stakeholder engagement planning and broader stakeholder management approaches.
Please refer to each program page for its specific scope, learning outcomes, and intended participant profile.
Leadership Communication & Capability
Is this program only for senior executives?
No. While some programs are designed for senior leaders, others are suitable for managers, high-potential talent, spokespersons, and professionals preparing for broader leadership responsibilities.
How is this different from public speaking training?
Public speaking focuses primarily on presentation skills. Leadership Communication & Capability focuses on strategic communication, executive presence, stakeholder engagement, leadership messaging, and influencing outcomes across different organizational settings.
Will participants receive individual feedback?
Depending on the program format, participants may receive individual coaching, facilitator feedback, or structured peer feedback to support their learning and development.
Can these programs be customized for our leadership team?
Yes. Leadership Communication & Capability programs can be tailored to your organization's leadership priorities, business objectives, communication challenges, and organizational context.